Terms & Conditions
These Terms and Conditions ("Terms") govern your access to and use of Loopxo, including the Loopxo website, business platform, customer web applications, Loopxo Wallet mobile application, loyalty and rewards services, billing features, membership features, communications services, and any other products or services made available under the Loopxo brand (collectively, the "Platform").
The Platform is operated by Titan Integrated Technology FZE LLC, trading through the Loopxo brand ("Loopxo", "we", "us", or "our").
By creating an account, accessing the Platform, using a Loopxo-powered store page, joining a participating store, using Loopxo Wallet, subscribing to Loopxo, or otherwise using the Platform, you agree to these Terms.
If you do not agree to these Terms, you must not use the Platform.
1. Who These Terms Apply To
These Terms apply to all users of Loopxo.
Business User, Business or Store
A business, merchant, professional, organisation, or other entity using Loopxo to manage customers, loyalty, rewards, offers, visits, billing, memberships, services, products or other business activities.
Business Owner
The individual who creates or controls a Business account on Loopxo or is otherwise authorised to act for the Business.
Staff User
A person to whom a Business Owner has granted access to specified parts of a Business account.
Customer
An individual who interacts with a Business through Loopxo, including by joining a Business, receiving a membership card, earning points, receiving rewards or offers, accessing invoices, or using a Business's customer web application.
Wallet User
A Customer who creates or uses a Loopxo Wallet account.
Content
Text, images, logos, service information, product information, prices, offers, rewards, communications, customer-facing material, and other information entered into or displayed through the Platform.
Certain provisions apply specifically to Business Users or Customers. Where a provision is expressly identified as applying to one type of user, it applies accordingly.
2. Loopxo's Role
Loopxo provides software and technology that allows Businesses to build and manage relationships with their customers.
Depending on the features enabled for a particular Business, the Platform may provide functionality relating to:
• customer relationship management
• customer membership cards
• loyalty points
• rewards
• offers and promotions
• customer visits
• services and products
• billing and invoices
• memberships or access entitlements
• notifications and communications
• customer-facing store pages
• Loopxo Wallet
• reporting and analytics
• staff access
• appointments, reservations, ordering, or similar functionality
• payment integrations
• tax-authority integrations
• other functionality introduced from time to time
Loopxo provides the technology used to facilitate these activities.
Unless expressly stated otherwise, Loopxo is not the seller or provider of the underlying goods or services offered by a Business.
The contractual relationship relating to a Business's products, services, appointments, treatments, memberships, purchases, refunds, fulfilment, warranties, or other customer transactions is generally between the Business and the Customer.
Loopxo is not responsible for the quality, safety, legality, availability or suitability of goods or services supplied by independent Businesses.
3. Business Independence
Businesses using Loopxo operate independently from Loopxo.
Nothing in these Terms creates a partnership, franchise, joint venture, employment relationship or agency relationship between Loopxo and a Business unless expressly agreed in writing.
A Business is solely responsible for its business operations, including its:
• business licences
• regulatory approvals
• professional licences
• employees
• services and products
• prices
• tax obligations
• customer service
• refund obligations
• consumer-protection obligations
• health and safety requirements
• other legal responsibilities applicable to its activities
Use of Loopxo does not represent certification, licensing, endorsement or approval of a Business by Loopxo.
4. Eligibility and Authority
You must provide accurate information when creating or using a Loopxo account.
If you create a Business account on behalf of a company, organisation or other entity, you represent that you have authority to bind that entity to these Terms.
Business Owners are responsible for ensuring that persons given access to their Business account are authorised to use it.
Users Under 18
Loopxo may permit individuals under 18 to use certain customer services where an appropriate parent or legal guardian consent process has been implemented.
Where applicable law requires parental or guardian consent, Loopxo will require the relevant consent before enabling the minor's account or processing that minor's information.
Until the appropriate guardian-consent functionality is made available for a relevant service, individuals under 18 must not independently create or activate an account requiring such consent.
Loopxo may introduce additional age restrictions for particular products or services where required by law.
5. Accounts and Authentication
Some parts of Loopxo require an account.
You are responsible for:
• providing accurate registration information
• maintaining the security of your account
• protecting passwords, authentication codes and devices used to access Loopxo
• promptly notifying Loopxo if you believe your account has been compromised
• ensuring that your account is used only by authorised persons
You must not share authentication codes or attempt to bypass Loopxo authentication or security mechanisms.
Loopxo may require email verification, mobile verification, one-time passwords, multi-factor authentication or other security measures.
We may temporarily restrict access where we reasonably believe that an account has been compromised or poses a security risk.
6. Business and Store Accounts
A Business may create one or more stores or business locations where supported by the Platform.
The Business must ensure that all information displayed to Customers is accurate and lawful.
This includes:
• business name
• contact information
• service or product descriptions
• pricing
• opening information
• offers
• reward conditions
• membership or access conditions
• tax information
• any other Customer-facing information
Loopxo may require certain information before a Business can activate particular functionality.
Loopxo may also introduce reasonable verification requirements where needed for security, regulatory compliance, fraud prevention, payments or Platform integrity.
7. Staff Accounts
Staff access is created and managed by the Business Owner.
Staff do not independently register as separate Loopxo Business customers unless otherwise supported.
The Business Owner is responsible for:
• authorising staff access
• determining who should receive access
• removing access when no longer required
• ensuring staff use the Platform appropriately
Loopxo may restrict staff access to specific features or information according to the role and permission system available within the Platform.
Actions performed through an authorised Staff account may be treated as actions performed on behalf of the relevant Business.
8. Customer Relationships
When a Customer joins or interacts with a Business through Loopxo, the Platform may establish a relationship between that Customer and the Business.
A Business may access information relating to Customers who have a relationship with that Business as permitted by Loopxo's functionality and applicable law.
A Business does not gain access through Loopxo to a Customer's activity with unrelated Businesses merely because the Customer uses the same Loopxo identity or Loopxo Wallet account.
Customer information obtained through Loopxo must only be used for legitimate business purposes and in accordance with applicable privacy, data-protection and marketing laws.
9. Loopxo Wallet
Loopxo Wallet allows Customers to access participating Businesses through a central application.
Available functionality may include:
• membership cards
• points balances
• available rewards
• offers
• notifications
• store information
• Customer identity information
• links to participating Businesses' customer pages
Features available within Wallet may differ between Businesses and countries.
A Business's presence within Loopxo Wallet does not constitute an endorsement or guarantee by Loopxo.
10. Loyalty Points
Businesses may use Loopxo to operate loyalty programmes.
Unless expressly stated otherwise:
• loyalty points are issued by or on behalf of the relevant Business
• each Business determines its own earning and redemption rules
• points may only be used according to the rules of the relevant Business
• points have no cash value
• points cannot be withdrawn as money
• points are not a bank deposit, stored-value account, electronic money, cryptocurrency or investment
• points generally cannot be transferred between Customers or Businesses unless Loopxo expressly provides that functionality
• points may expire where the relevant Business has established and disclosed an expiry rule
Loopxo may correct points balances where points were created or calculated because of fraud, abuse, duplication, technical malfunction, erroneous transactions or another clear error.
A Business remains responsible for honouring valid loyalty commitments it has made to its Customers, subject to applicable law.
11. Rewards
Businesses may configure rewards that Customers can earn or redeem.
Reward availability, eligibility, stock, service availability, redemption conditions and expiry may be determined by the relevant Business.
Loopxo provides the technology used to issue, display, track or redeem rewards but is not normally the provider of the underlying rewarded product or service.
A Business must not advertise a reward it has no reasonable intention or ability to honour.
12. Offers and Promotions
Businesses may create promotional offers through Loopxo.
Offers may include, where supported:
• fixed discounts
• percentage discounts
• product or service discounts
• spend-triggered offers
• promotional codes
• Customer-specific offers
• other promotional benefits
The Business creating the offer is responsible for clearly communicating any applicable eligibility requirement, minimum spend, expiry date, redemption restriction, product or service restriction, and other material condition.
Loopxo may technically determine eligibility based on information recorded within the Platform.
Where an offer is generated because of spending, visits or other Customer activity, eligibility may depend upon transactions correctly recorded by the Business.
Loopxo may cancel or correct an offer generated as a result of fraud, manipulation, duplication or a material technical error.
13. Business Pricing, Subscriptions and Plans
Some Business functionality requires a paid Loopxo subscription.
Available subscription periods, prices, included features and limits will be displayed when purchasing or upgrading a plan.
Prices may differ according to country, business model, billing period, promotional programme, included features, optional modules, or other commercially disclosed criteria.
Taxes may be added where required.
Loopxo may change the price of future subscription periods. Where an existing subscription is affected, Loopxo will provide any notice required by applicable law before the new price applies.
If a subscription renews automatically, the renewal arrangement and applicable price will be disclosed when the Business subscribes or before automatic renewal becomes effective.
A Business may cancel a recurring subscription before its next renewal in accordance with the cancellation controls made available by Loopxo.
Unless required otherwise by applicable law or expressly stated by Loopxo, cancellation does not create an entitlement to a refund for a subscription period that has already begun.
Nothing in this section limits a refund, cancellation or other right that cannot lawfully be excluded.
14. Loopxo Trial and Free Setup
Loopxo may permit Businesses to configure their account and evaluate the Platform before purchasing a subscription.
Under Loopxo's current usage-based trial structure, an eligible Business may use the Platform with up to 10 real Customers and 25 real visits.
The paid subscription requirement is triggered when either applicable usage limit is reached.
Loopxo may distinguish legitimate trial activity from designated demo or test activity.
Once a trial limit is reached, Loopxo may restrict further Customer activity, visits, billing or other operational functionality until a subscription is activated.
Existing Business data is not intentionally deleted merely because a trial limit has been reached.
Trial functionality, limits or eligibility may change for new users in the future. Any change will not retroactively create charges for usage that Loopxo represented as free.
15. Payments Between Businesses and Customers
Where Loopxo allows a Business to record a Customer payment, that functionality may represent a record of the transaction rather than the processing of the payment itself.
For example, a Business may record that a transaction was paid by cash, POS terminal or another payment method.
Where Loopxo integrates with a payment service provider, payment processing may be performed by that third party and may be subject to additional terms.
Unless Loopxo expressly states otherwise, Loopxo is not a bank, does not hold Customer funds, does not provide deposit accounts, does not provide credit, does not guarantee payment settlement, and is not responsible for independent payment-service-provider outages or decisions.
Businesses remain responsible for reconciling their transactions and confirming receipt of payment.
16. Billing, Invoices and Tax Information
Loopxo may provide Businesses with billing, invoice or electronic-invoice functionality.
The Business is responsible for ensuring that information entered into an invoice is accurate, including business identity, products or services, transaction amounts, tax rates, tax registration information, discounts, and other legally required invoice information.
Loopxo's standard billing functionality is a software tool and does not, by itself, guarantee that a Business has complied with every tax, accounting or electronic-invoicing requirement applicable in its jurisdiction.
Where Loopxo offers a separate Tax Authority Integration or country-specific compliance module, the availability and scope of that module will be separately described.
Using Loopxo's normal billing functionality does not mean that an invoice has been submitted to, cleared by, reported to or approved by a tax authority unless the relevant tax-authority integration is expressly enabled and confirms that process.
Businesses remain responsible for obtaining professional tax or accounting advice where appropriate.
17. Business Products and Services
Businesses are solely responsible for products and services they advertise, sell, provide or arrange through Loopxo.
This includes responsibility for quality, safety, availability, pricing, consumer disclosures, licences, professional qualifications, refunds, returns, warranties, appointments, service delivery, and regulatory compliance.
Loopxo does not independently verify every product, service, professional qualification, description or claim entered by a Business.
18. Health, Wellness and Professional Services
Certain Businesses using Loopxo may operate in healthcare, wellness, professional services or other regulated industries.
Loopxo is a technology platform.
Loopxo itself does not provide medical treatment, diagnosis, prescriptions, legal advice, accounting advice or other regulated professional advice merely because a Business in such a sector uses the Platform.
Any professional relationship exists between the Customer and the relevant professional or Business.
Customers should make their own decisions about whether a particular provider or service is appropriate for them.
A Business operating in a regulated profession is responsible for ensuring that it holds all licences, permissions and qualifications required for the services it provides.
19. Customer Purchases, Refunds and Disputes with Businesses
A Customer purchasing goods or services from a Business must address product-specific or service-specific complaints, cancellations, returns and refunds with the Business in the first instance.
The Business remains responsible for complying with applicable consumer-protection law.
Loopxo may provide technical assistance, transaction information or Platform records where appropriate but is not automatically responsible for resolving an underlying commercial dispute between a Business and Customer.
Nothing in these Terms removes any rights a Customer has under mandatory consumer-protection law.
20. Marketing Communications
Acceptance of these Terms does not by itself constitute consent to receive optional commercial marketing.
Where consent is required, Loopxo or the relevant Business must obtain the appropriate marketing consent separately.
Customers may be able to independently choose whether they wish to receive marketing communications from Loopxo and/or individual Businesses.
Withdrawal of marketing consent does not prevent Loopxo from sending communications that are necessary for account security, authentication, transactions, service administration or other non-marketing purposes permitted by law.
21. Notifications
Loopxo may provide in-app notifications, push notifications or other communications.
Some communications are necessary to operate the Platform, while others may be optional.
Device settings, operating-system settings, communication permissions and Customer preferences may affect whether notifications are received.
Loopxo does not guarantee delivery of every notification because delivery may depend on external telecommunications networks, device manufacturers, push-notification providers or internet connectivity.
22. Customer and Business Content
Users may provide Content to Loopxo.
You retain ownership of Content that you lawfully own.
By uploading or submitting Content to Loopxo, you grant Loopxo a non-exclusive, worldwide licence to host, store, reproduce, process, format and display that Content to the extent reasonably necessary to operate, secure, support and improve the Platform and provide the functionality requested by you.
This licence ends when the Content is deleted except where continued retention is required by law, reasonably necessary to resolve a dispute, contained in lawful backups awaiting normal deletion, or otherwise permitted under the Privacy Policy.
You must have the necessary rights to provide any Content you upload.
23. Business Branding
Businesses may upload their names, logos and other branding materials to the Platform.
The Business represents that it has the necessary rights to use those materials.
The Business grants Loopxo permission to display those materials as necessary to operate its Loopxo store, customer pages, Wallet membership cards and related functionality.
Loopxo may also identify a Business as a Loopxo customer in accordance with any separately agreed marketing permissions.
24. Loopxo Intellectual Property
The Platform, including its software, interface, visual design, branding, trademarks, logos, databases, documentation and original content, is owned by or licensed to Titan Integrated Technology FZE LLC and is protected by applicable intellectual-property laws.
"Loopxo", Loopxo branding and associated marks may not be used without permission except where permitted by law.
Use of the Platform does not transfer ownership of Loopxo intellectual property to you.
You must not:
• copy or commercially reproduce the Platform except as authorised
• reverse engineer the Platform except where such restriction is prohibited by law
• remove proprietary notices
• misrepresent yourself as Loopxo
• register confusingly similar trademarks or domain names
• use Loopxo intellectual property in a way that falsely suggests sponsorship or endorsement
25. Acceptable Use
You must not use Loopxo to:
• commit fraud or facilitate fraudulent activity
• create false Customers, visits, invoices, transactions, rewards or loyalty activity
• manipulate loyalty points or promotional eligibility
• impersonate another person or Business
• gain unauthorised access to another account
• probe, scan or test Platform vulnerabilities without written authorisation
• introduce malware or malicious code
• interfere with Platform availability
• circumvent authentication, rate limits or security controls
• send unlawful spam or marketing
• collect Customer information for unrelated or unlawful purposes
• upload illegal, infringing, deceptive or malicious Content
• sell unlawful goods or services
• harass, threaten or exploit another person
• use automated systems in a manner that materially disrupts the Platform
• use Loopxo in violation of applicable law
Loopxo may investigate suspected misuse and take reasonable protective measures.
26. Fraud and Platform Integrity
Loopxo may use technical and operational measures to identify suspected account abuse, duplicate activity, artificial visits, loyalty manipulation, offer abuse, payment fraud, unauthorised access, automation abuse, or other conduct that threatens Platform integrity.
Where reasonably necessary, Loopxo may temporarily restrict affected functionality while an issue is investigated.
Loopxo may correct records that are clearly the result of technical error, fraud or deliberate manipulation.
27. Third-Party Services
Loopxo relies on third-party services to provide certain functionality.
These may include infrastructure providers, authentication providers, messaging providers, app stores, payment processors and other technology providers.
Some third-party services may have their own terms.
Loopxo is not responsible for a third party's independent service, policies or conduct where that service is outside Loopxo's reasonable control.
Integration with a third party does not necessarily imply endorsement of that third party.
28. Apple App Store and Google Play
Where Loopxo Wallet or another Loopxo application is downloaded through a third-party application marketplace, the rules of that marketplace may also apply.
Apple, Google or another application marketplace operator is not responsible for providing Loopxo's services merely because an application is distributed through its marketplace.
To the extent required by marketplace rules, applicable marketplace terms will govern the relationship between you and the marketplace operator.
29. Privacy and Personal Data
Loopxo processes personal data in accordance with the Loopxo Privacy Policy, which forms part of the legal framework governing use of the Platform.
Depending on the processing activity, Loopxo and a Business may have different responsibilities for personal data.
Loopxo may act as a controller for matters such as Loopxo accounts, authentication, identity, Platform security and certain Platform communications.
A Business may independently determine how it uses Customer information for its direct commercial relationship with that Customer.
For certain Business-specific processing, Loopxo may process personal data on behalf of the Business.
Users should review the Privacy Policy for further information concerning personal data, data rights, retention, international processing and account deletion.
30. Security
Loopxo uses reasonable technical and organisational measures designed to protect the Platform.
No internet-connected system can be guaranteed to be completely secure.
Users must take reasonable measures to protect their own accounts and devices.
A security vulnerability must not be exploited.
Potential vulnerabilities should be reported responsibly to support@loopxo.app.
Users must not access, download, modify, destroy or disclose information that they are not authorised to access.
31. Platform Availability
Loopxo aims to provide reliable service but does not guarantee uninterrupted or error-free operation.
The Platform may occasionally be unavailable because of maintenance, updates, technical failures, security incidents, third-party infrastructure failures, internet or telecommunications failures, force majeure events, or other circumstances.
Loopxo may perform maintenance or deploy updates where reasonably necessary.
32. Platform Changes
Loopxo is continually developed.
We may add, modify, replace or discontinue features.
Where a change materially reduces a paid service during an existing paid subscription period, Loopxo will take reasonable steps to minimise disruption and provide any notice or remedy required by applicable law.
Not every feature will be available to every Business model, country, subscription level or user.
33. Beta, Pilot and Preview Features
Loopxo may make experimental, pilot, preview or beta functionality available.
Such functionality may be less stable than generally released functionality.
Where a feature is clearly identified as beta, pilot, experimental or preview, users acknowledge that it may change, contain defects, be temporarily unavailable, or be discontinued.
This does not affect statutory rights that cannot legally be excluded.
34. Suspension
Loopxo may temporarily suspend or restrict an account where reasonably necessary because of:
• a serious breach of these Terms
• fraud or suspected fraud
• security risk
• unauthorised access
• illegal activity
• non-payment of applicable Business subscription fees
• abuse of Platform functionality
• a valid legal or regulatory requirement
• conduct that materially threatens other users or the Platform
Where reasonably practicable and legally permitted, Loopxo will provide information about the reason for suspension and an opportunity to resolve the issue.
Immediate action may be taken where necessary to protect users, prevent fraud, preserve evidence or comply with law.
35. Termination by a User
Users may stop using Loopxo at any time.
Where account deletion functionality is available, a user may submit a deletion request through the relevant account controls.
Users may also contact support@loopxo.app.
Account deletion and personal-data deletion are subject to the Loopxo Privacy Policy and applicable legal retention requirements.
For Business subscriptions, termination or cancellation of a subscription is governed by the applicable subscription terms and billing period.
36. Termination by Loopxo
Loopxo may terminate an account for a serious or repeated breach of these Terms, unlawful conduct, material security risk, fraud, persistent non-payment or where Loopxo is legally required to do so.
Where appropriate, Loopxo may provide notice and an opportunity to remedy a breach before terminating the account.
Nothing in this section requires Loopxo to continue providing services where doing so would be unlawful or create a significant security threat.
37. Effect of Termination
After termination, access to some or all Platform functionality may cease.
Certain provisions of these Terms will continue where their nature requires them to survive termination, including provisions relating to intellectual property, outstanding payments, privacy and lawful retention, liability, disputes, indemnification, and other accrued rights or obligations.
38. Business Data Export
Loopxo may provide Businesses with tools to access or export certain Business data where supported.
A Business should maintain records required for its own legal, accounting or operational purposes.
Termination of Loopxo does not transfer to Loopxo responsibility for maintaining records that the Business is legally required to retain.
39. Disclaimers
To the maximum extent permitted by applicable law, Loopxo is provided on an "as available" basis.
Loopxo does not guarantee that the Platform will always be available, every feature will be error-free, every Business will honour a reward or offer, every third-party service will remain available, Business-entered information will always be accurate, or use of the Platform will produce any particular commercial result.
Loopxo does not guarantee increased revenue, Customer retention, repeat visits, marketing performance or profitability for a Business.
Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded.
40. Limitation of Liability
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by applicable law.
In particular, nothing is intended to exclude liability that cannot lawfully be excluded for fraud, intentional misconduct, or other liability that applicable law requires to remain unlimited.
To the maximum extent permitted by law, Loopxo will not be liable for indirect, incidental, special or consequential losses arising from use of the Platform, including loss of profits, loss of business opportunity or loss resulting from circumstances outside Loopxo's reasonable control.
For a Business User, to the maximum extent permitted by law, Loopxo's aggregate liability arising out of the Business's use of the paid Platform will not exceed the fees paid by that Business to Loopxo during the twelve months immediately preceding the event giving rise to the claim.
This limitation does not apply where applicable law requires a different remedy or prohibits such limitation.
Nothing in this section limits a Customer's mandatory statutory rights.
41. Business Indemnity
To the maximum extent permitted by law, a Business agrees to indemnify Loopxo against third-party claims, losses, damages, liabilities and reasonable costs arising directly from:
• the Business's unlawful products or services
• Content supplied by the Business that infringes third-party rights
• the Business's breach of applicable law
• the Business's misuse of Customer information
• the Business's material breach of these Terms
• fraudulent activity carried out by or under the authority of the Business
This provision does not require a Business to indemnify Loopxo for losses caused by Loopxo's own unlawful conduct.
42. Force Majeure
Neither party will be responsible for failure or delay caused by circumstances beyond its reasonable control, except for payment obligations already due.
Such events may include major internet or telecommunications failures, natural disasters, war, civil disturbance, governmental action, widespread cyber incidents or significant infrastructure failures.
The affected party should take reasonable steps to reduce the effect of the disruption.
43. Governing Law
These Terms and the contractual relationship between Loopxo and a user are governed by the laws of the United Arab Emirates as applicable in the Emirate of Ajman, subject to any mandatory rights or protections that apply to the user under the laws of another jurisdiction.
For example, where mandatory consumer, privacy or other statutory protections apply to a user located in the Sultanate of Oman, these Terms are not intended to remove those protections.
44. Disputes
Before commencing formal proceedings, users are encouraged to contact Loopxo at support@loopxo.app so that the issue can be investigated and an attempt made to resolve it.
Subject to mandatory applicable law, disputes arising between Loopxo and a Business under these Terms will be subject to the jurisdiction of the competent courts of the Emirate of Ajman, United Arab Emirates.
For Customers, nothing in this section removes a mandatory right to bring a claim, complaint or consumer dispute before another authority or court where applicable law grants that right.
45. Changes to These Terms
Loopxo may update these Terms where necessary because of changes to the Platform, new features, business-model changes, security requirements, changes in law, regulatory requirements, or other legitimate operational reasons.
The latest version will be made available through Loopxo.
Where a change is material, Loopxo may provide additional notice, such as through the Platform, by email or through another appropriate communication method.
Where required by law or appropriate because of the nature of the change, Loopxo may ask users to actively accept updated Terms before continuing to use affected functionality.
Changes will not be applied retroactively in a manner that unlawfully reduces accrued rights.
46. Electronic Communications
You agree that agreements, notices, disclosures and other communications relating to Loopxo may be provided electronically where permitted by law.
Electronic acceptance of these Terms may be recorded by Loopxo.
Electronic records generated through the Platform may be retained as evidence of Platform activity, transactions or acceptance where permitted by applicable law.
47. Assignment
Users may not transfer their rights or obligations under these Terms to another person without Loopxo's consent where such consent is reasonably required.
Loopxo may transfer these Terms as part of a merger, restructuring, acquisition, sale of business or assets, corporate reorganisation or similar transaction, subject to applicable law and the protections described in the Privacy Policy.
48. No Waiver
If Loopxo does not immediately enforce a provision of these Terms, that does not mean the provision has been waived.
A waiver is effective only where clearly made by the party granting it.
49. Severability
If a provision of these Terms is found invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue to apply where legally possible.
50. Entire Agreement and Order of Precedence
These Terms, together with the Loopxo Privacy Policy and any additional terms expressly applicable to a particular paid plan, module, feature or service, constitute the agreement governing your use of Loopxo.
If different Loopxo legal documents address the same subject and there is a conflict, the more specific terms will govern that subject to the extent of the conflict. For example, terms expressly applicable to a particular paid plan, module, transaction or feature will govern that plan, module, transaction or feature.
The Loopxo Privacy Policy governs how Loopxo handles personal data. If Loopxo and a Business enter into a separate data-processing agreement for processing carried out on behalf of that Business, that agreement will govern the relevant data-processing obligations to the extent of any conflict with these Terms.
Where a separate written agreement between Loopxo and a Business expressly overrides part of these Terms, that written agreement will control to the extent of the conflict.
Except for such specific or overriding terms, these Terms will continue to apply to use of the Platform generally.
51. Language
These Terms may be made available in English, Arabic or other languages.
Where legally permitted, the English version will be used as the primary contractual version unless Loopxo expressly states otherwise.
Where applicable law requires another language version to prevail or be provided to a user, Loopxo will comply with that requirement.
52. Contact
Questions concerning these Terms may be sent to:
Titan Integrated Technology FZE LLC Loopxo Office CWS-1V-228292 26th Floor, Amber Gem Tower Sheikh Khalifa Street Ajman, United Arab Emirates Email: support@loopxo.app Website: loopxo.app
