Everything around the customer relationship.

Connected.

Loopxo combines the tools businesses use to recognise customers, reward relationships, manage everyday customer activity and encourage repeat visits.

CUSTOMER CRM

Know who actually visits your business.

Create customer relationships around real activity.

Instead of anonymous transactions, build a customer history that can develop over time.

Understand customers individually rather than only looking at total sales.

LOOPS

Make loyalty feel like progress.

Loops are Loopxo's loyalty system.

Customers earn Loops according to rules created by your business.

Those Loops move customers toward rewards and help make the relationship visible.

Visit → Earn → Reward → Return

Your customers.

Your Loop rules.

Your rewards.

WELCOME LOOPS

Start new customer relationships with momentum.

Businesses can use welcome incentives where supported to introduce customers to the Loop experience.

PROMOTIONAL LOOPS

Businesses can create special earning opportunities such as:

Double Loops

Triple Loops

Promotional Loop campaigns

where supported.

This gives businesses another way to encourage visits without permanently discounting everything.

REWARDS

Give loyalty somewhere to go.

Create rewards customers can unlock through the Loops they earn with your business.

You control:

The reward

The Loops requirement

Availability

Applicable redemption rules

Customers can see their progress toward those rewards.

OFFERS

Give customers another reason to return.

Create offers for your customer base and surface them through Loopxo experiences.

Offers can complement your Loops program rather than replacing it.

DIGITAL MEMBERSHIP CARD

Give every customer relationship an identity.

Customers can receive a digital Membership Card for participating businesses.

The Membership Card gives the customer a persistent relationship with the store and can show relevant membership, Loops and reward information.

No paper loyalty card required.

CUSTOMER WEB EXPERIENCE

Your business doesn't disappear after checkout.

Customers can access a Loopxo-powered experience for businesses they belong to.

Depending on the business model, customers may be able to view:

Membership information

Loops

Rewards

Offers

Visit or purchase history

Orders

Digital invoices

Appointments where enabled

Store details

Other relevant relationship information

LOOPXO WALLET

One customer app for the Loopxo ecosystem.

Customers can keep participating businesses, Membership Cards, Loops, rewards, offers and notifications together.

BILLING

Connect the transaction to the customer.

Loopxo billing keeps purchases connected to the customer relationship.

Instead of customer history and sales history living separately, they can contribute to one picture.

DIGITAL INVOICES

Customers can access supported invoices through their Loopxo experience.

Businesses maintain transaction history without forcing customers to depend entirely on paper receipts.

CUSTOMER PREFERENCES

Understand what each customer actually likes.

Where supported, Loopxo can surface frequently purchased services or menu items within the customer profile.

A salon can understand which services a customer usually chooses.

A café can understand favourite items.

A business gets useful context before the next interaction.

REPORTS & INSIGHTS

Understand indicators such as:

Total customers

Visits

Returning customers

Revisit rate

Revenue

Revenue from revisits

Average bill

Customer activity

Other business-model-specific information

STAFF ACCESS

Create staff access for everyday store operations without giving every employee owner-level access.

Permissions and visibility can be limited according to the Loopxo workflow.

APPOINTMENTS

For supported service businesses, online booking can be enabled or disabled by the store.

When booking is disabled, the appointment experience is removed from the customer's interface.

NOTIFICATIONS

Keep customers connected after they leave.

Loopxo supports customer notifications across the Loopxo ecosystem, including through Loopxo Wallet where enabled.

STORE BRANDING

The customer relationship remains centred on the business.

Store identity, information and relevant customer-facing experiences reflect the participating business while retaining Loopxo infrastructure.

PRINTABLES & QR

Businesses can create Loopxo-powered physical touchpoints such as:

Counter QR stands

Service cards

Exit stickers

These help customers discover and join the store's Loopxo experience at natural moments inside the business.